How It Works

Submit Your Request

1

Choose your service, select any optional add-ons, and complete the brief request form.

After submitting the form, you’ll be guided to checkout, where a $30 booking deposit is collected to reserve your requested date.

This step simply sends your request to our team so we can review your details and follow up with confirmation.

Review & Confirmation

2

Once your request is submitted, we review:

  • your property details

  • your selected service

  • any add-ons

  • your preferred turnover date

You’ll receive a personalized confirmation message during business hours with next steps and any clarifying questions.

This ensures your turnover receives the level of coordination, communication, and hospitality-driven care your guest expect.

Deposit Invoice

3

Your $30 booking deposit is automatically applied toward your final invoice.

Final pricing is confirmed after a brief property review, ensuring accuracy, transparency, and alignment with your hosting needs.

No additional charges are made until after your turnover is complete.

Turnover Day

4

Your turnover is completed with hospitality-level care, including:

  • a full clean or coordinated reset (based on your selected service)

  • light staging and intentional presentation

  • linen service (if included)

  • supply checks and restocking coordination

  • a detailed photo report for your records

Your home is left fresh, calm, and fully guest-ready.

Your final invoice is sent after service.

Understanding your Service Request

  • We offer three boutique service levels. Please select one service that best aligns with your hosting workflow:

    The Clean Reset

    A hospitality‑standard turnover clean with light staging and supply checks. Ideal for hands‑on hosts who manage their own communication and coordination.

    The Coordinated Reset

    Turnover coordination only — perfect if you already have a cleaner and need oversight, scheduling, and quality checks. We manage the workflow; your cleaner handles the clean.

    The Boutique Host Package

    Our full‑service option combining cleaning, coordination, staging, supply management, guest communication, and boutique touches. If you need both cleaning and coordination, choose the Boutique Host Package.

  • Add‑ons allow you to customize your reset with additional boutique touches.

    Add‑ons are:

    • Optional

    • Added to your request, not purchased separately

    • Included in your service plan after confirmation

    Selecting an add‑on simply tells us what you’d like included. Add‑ons do not change your deposit amount — the $30 booking deposit remains the same.

  • Squarespace uses checkout to submit your service request.

    After completing the brief request form, you’ll be guided to checkout where a $30 booking deposit is collected to reserve your requested date.

    This deposit is applied toward your final invoice. No additional charges are made automatically.

    This deposit is applied toward your final invoice.

    No additional charges are made automatically.

  • If you’re exploring or unsure which service you need, you can reach out through:

    These forms are inquiry-only and do not involve checkout or a deposit.

  • If you already know what you need, you can go straight to your service page, select any add-ons, complete the brief request form, and submit your request through checkout.

    Your $30 booking deposit will be collected at checkout and applied toward your final invoice. It’s quick, simple, and familiar.

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View All Services